Are any additives in ChoCo’a products?
Vanillin and Soya Lecithin are additives. Soya Lecithin is a natural additive that gives chocolate its richness and viscosity. Due to its very minimal usage, it is perfectly safe. The same goes for Vanillin.

Does ChoCo’a have any food safety certification?
ChoCo’a has adopted the internationally recognized Hazard Analysis Critical Control Point (HACCP), a preventive approach to food safety. The company received the certification from the British Standard Institution (BSI) in the UK in 2005.

How is the factory divided?

We have a chocolate department where chocolates are either moulded or enrobed, using state-of-the-art machinery:
• Chocolate melting machine
• Chocolate enrobing machine
• Chocolate moulding machine
• Chocolate cooling machine

In the chocolate wrapping department, depending on the order and type of chocolate, all of the chocolates are individually hand-wrapped or wrapped with the help of a wrapping machine that wraps the chocolate at a speed of 60 pcs/minute.

Our cake and pastry department is where all the cakes, pastries, cookies, cupcakes and other items are prepared and baked.

Our specialty cake department is where all the cake, cookie, cupcake and marshmallow decoration takes place. It is the area where all artistic creations come to life.

Is ChoCo’a only a retailer?
ChoCo’a is a manufacturer and retailer. We bring all of our raw ingredients from Belgium and France, and all the recipes and final products are prepared in our factory.

What are some possible allergens?
Very few people are allergic to chocolate as a true cocoa allergy is rare. Negative reactions will occur as a result of an intolerance or allergy to an ingredient in chocolate such as nuts, soya bean or milk (if lactose intolerant).

What are the boutiques' opening hours?

In Dubai, our boutique is opened from 10 am to 10 pm, everyday.

In Abu Dhabi, our boutique is opened from 10 am to 8 pm from Saturday to Thursday. The boutique is closed on Friday.

What chocolate couverture do our chefs use in ChoCo’a’s products?

ChoCo’a uses the finest Belgian milk chocolate couverture made with Single Origin cocoa beans, harvested in the island of Java, Indonesia.

ChoCo’a also uses a French dark chocolate couverture with cocoa beans harvested in South America. It is potent in flavor due to its blend of Trinitario and Criollo beans that emphasize the smooth and intense cocoa flavor with the right amount of acidity.

What is single origin chocolate?
Single Origins chocolates are more unique in their flavor characteristics due to the soil, weather and cocoa tree variety which ensures the richest final product.

When did ChoCo’a open its doors?
ChoCo’a was established in October 2004 in Dubai – UAE

When do the chocolate products expire?
Chocolate has a shelf life of 12 months. However, the product quality depends on the storage conditions. When stored below 18 degrees, and at a relative humidity of 40%, the shelf life of the products will be extended. The fact that all the chocolates are individually wrapped allows for a better conservation of the product.